ABOUT US
Currently located at: 105 Wind Chime Ct Ste 5A Raleigh, NC 27615 Hello! My name is Kass. I’m the owner, Lead Lash Artist and Educator of Lash Narrative. Originally from Las Vegas, NV, I spent 10 years in my former career within the medical field in various roles, including teaching medical assisting, then decided it was time for a change. I decided to obtain my aesthetics license to pursue my dreams of working in the beauty industry, specializing in lash artistry. During my lash training, coming from a medical background I saw so many issues with the training being provided and decided to dedicate myself to not only becoming reputable lash artist but to providing the highest standard of quality lash training. I’m an insured, multi state licensed aesthetician, multi certified master lash artist, an internationally accredited lash artist and educator. Lash Narrative was formerly located in Southern Illinois and Saint Louis, Missouri and is now located in Raleigh,NC! I have been lashing for more than 8 years now and truly love what I do! I hope to provide more than just a service but an experience to all my current and future clients, as well as students. Look forward to lashing you! GIFT CARDS ARE: • Non-refundable and non transferable. All gift card purchases are final and non-refundable. Can not be transferred to another individual or party. • Treated as cash. Lost or stolen cards will not be replaced. • Please redeem within 3 months. To ensure availability with your service provider and avoid scheduling delays, we recommend booking your appointment within 3 months of purchase. • Subject to availability. Services must be scheduled in advance and are subject to provider availability.
CANCELLATION POLICY
Deposits • All deposits are non-refundable. • Deposits are applied toward the cost of the scheduled service. Cancellations & Rescheduling • 24+ hours’ notice: Appointments may be cancelled or rescheduled without additional charge, but the deposit remains non-refundable. • Less than 24 hours’ notice: 75% of the scheduled service fee (excluding deposit) will be charged as a cancellation fee. • Less than 8 hours’ notice or “No Show”: 100% of the scheduled service fee will be charged as a cancellation fee. No-show clients will also be prohibited from booking future appointments. Full Set Rescheduling Policy • Clients may within reschedule once within three (3) months of the original appointment date and retain their deposit. • Multiple reschedules, or rescheduling outside of the three-month window, will result in forfeiture of the deposit. A new deposit will be required to secure a future appointment. • Cancelations/rescheduling for full sets without a rescheduling or cancellation fee is 72hrs. Deposit will be forfeited and 50% of the remaining balance for the cost of service. If less than 24 hrs deposit forfeited and subject to 75% of remaining service cost. Less than 8 hrs notice or “No Show” deposit forfeited and 100% of the service scheduled fee. Gift Cards • Gift cards are treated as cash. • They are non-refundable and non-transferable. • Gift cards must be redeemed within three (3) months of purchase, to ensure service provider availability and that your gift card purchase does not go to waste.